Nicholas Markets Foodtown Of Cedar Grove

We have been shopping for groceries over 22 years at this Cedar Grove location. The dynamics have changed dramatically since it changed from Nicholas Foodtown to Fresh Grocer. Specifically, I have witnessed some seafood and deli staff grumpy and unpleasant and snapping at customers unprovoked on more than one occasion. Personally, I try to roll with the punches myself and always ask how they are doing with a smile and not just say I need I want.... The staff does not have an easy job and it can be stressful at times. But that does not warrant lashing out at any customer. My wife returned several times saying wow the people at the deli are so rude and Sheryl in seafood is so moody. Sometimes...

• Útil
• Não útil
• Responder

Where to begin. The neighborhood store that I and many others once enjoyed shopping is a thing of the past. The employees are rude and don't offer anything service only a dis-service. The employees who work the deli department need to learn how to speak to customers. They are rude and obnoxious. This only stems from management. They get away with being rude, unprofessional un knowledgeable and more. The prepared food is gross. Whoever is the head chef or cook they need to learn how to cook. The food use to be delicious and now it's inedible and disgusting. My daughter went there and spoke to the chef and she said he was so full of himself as if he's Top Chef. He's outdated, confused and clue...

• Útil
• Não útil
• Responder

Yesterday, I went to Fresh Grocer grocery store on Pompton Avenue in Cedar Grove. While I was bagging my groceries and waiting to pay for them, a white older man bumped his shopping cart into me. I requested that he give me space. I still needed to pay for my groceries and finish bagging them. He proceeded to tell me to shut up and get out of here. I asked the cashier to call the manager. The manager finally arrived (his name is Dave Secor). He claimed he was not a lawyer or a judge and to call the police. By this time, the man had left the store. I called the police. The Cedar Grove PD arrived and I filed a report. My husband also called The Fresh Grocer. He found it unacceptable and concer...

• Útil
• Não útil
• Responder

I don 't know where they find these kids to work. More concerned with scrolling in their phones than helping people OR actually working. I asked a cashier why does so many look bored and so unapproachable. He responds because most are bored and management and owner suck which my reply than find another job many retail jobs available. Of course could not answer that I say to manager/owners of Green Grocers get it together already I 'm tired of the grumpy and just rude employees. Possibly change the way you treat them might make a huge difference

• Útil
• Não útil
• Responder

I'm so impressed with how much the bakery department has change, the cakes look amazing and tastes are awesome! The service is excellent!!! I recommend this store and bakery!

• Útil
• Não útil
• Responder