Oana's Coffees,shakes Chimney Cakes

I recently visited a coffee shop that was absolutely delightful. The ambiance was heavenly and very welcoming. My daughter and I stopped by to grab an ice cream, and the manager was incredibly helpful and friendly. Unfortunately, my daughter dropped her ice cream just as we were leaving. When I went back in to purchase another one, they graciously offered us a free replacement. Now that's what I call great customer service! I will definitely be returning to Oana's next time I'm in St Ives to try their coffee and delicious cakes. Thank you for a lovely experience.

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This charming little bakery in St Ives serves the most incredible cakes. The manager, Dean, is friendly and welcoming, making you feel right at home. However, the young staff members (three of them today) always seem to be in a bad mood, not even offering a smile or a word of greeting. This unfortunately detracts from the overall experience and makes me feel unwelcome. It's a shame, as a successful establishment should greet customers with a warm welcome. I give it four stars because the cakes and Dean are wonderful.

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My first visit on the first Birthday of the business. Lovely food great customer service. Wonderful.

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Loves this little coffee shop. The staff are friendly and welcoming. The chimney cakes divine!

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Best coffee in St Ives . Great Service and friendly staff.

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