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"bellisimo site, charming, I hope the restaurant is not of the same exploitation, because it has nothing to do with it. Neither does the staff go mad"
Telefone: +34920255100,+34920227887
Endereço: Plaza Catedral 10, 05001, Ávila, Spain
Cidade: Ávila
Website: https://www.hotelpalaciodelosvelada.com/?utm_source=google&utm_medium=business&utm_campaign=maps
Pratos: 2
Comodidades: 23
Categorias: 5
Avaliações: 10653
Very good. the attention of all the staff was 5 stars, facilitating all the requests we made to them. the human capital is its strong. the great food, the service of the waiters, do a great job. But breakfast is terrible, very bad. coffee maker at breakfast or buffet breakfast sells a bad coffee not, the next. I was surprised. accessibility within the hotel is sometimes difficult to reach the rooms, there are stairs that are a discomfort and a barrier not only for people with mobility difficulty (major, people with crutches, .... but also when you take a baby sillita or with many suitcases or heavy ones. also comment that in our room the bath pipes smelled very bad.
the hotel is very nice and well located but unfortunately the reception girls do their work with little affection. the parking lot of the hotel is filled and you are sent to a parking lot with a planito and it takes you more or less half an hour to find it because inside the wall the streets are very narrow and a maze. I ended up at the hotel again because I didn't find it, I asked them to help me get someone to accompany me and they refused. After all, they give me a room in which neither the air nor the frigobar were working. To install us definitively in this hotel took us more than two hours.
Charming restaurant inside the interior courtyard of the hotel with a decoration dedicated to detail. all the dishes were very well prepared and with a lot of flavor, but we certainly stayed with the Iberian dam. Very tasty. the service of the staff was perfect. excellent quality price.
