Panera Bread - Reservar uma mesa

I posted a similar review n the Matteson location. And their corporate office contacted me about this. They gave me $20 in Panera Reward's so we're decided on Panera for dinner and movie night. This is the 3rd time went gone to this location and there is always a problem with the order! Last night we ordered and my husband drove 16 minutes to this location for carry out. His sandwich was missing and they gave us a small Mac Cheese instead of the large we ordered. The baguette looked it was half eaten. When he got home, we tried to call the store, but as usual, no answer. They have weak management at both locations because I'm the old days, this wouldn't be happening again and again!

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5/26/22 UPDATE?a month later and still bad. I have ordered this same sandwich weekly since my original review. Every week incorrectly prepared. Please train your people how to prepare the food you advertise. No bacon. Incorrect cheese. Not toasted. I never ask for anything special. I order the sandwich as advertised how hard can that be?!! ORIGINAL REVIEW Thanks Panera. Supposed to be a bacon, egg and cheese ciabatta. One problem the bacon I paid for is missing. I?m over all these fast food places that can?t hear, read or follow instructions. Waste of time and money. Customers deserve to get what they pay for.

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Interesting experience today. First off I tried another Panera close on 162nd and the dining room was closed. Likely this Panera?s dining room will close soon because the manager (see pictures) spent 25 minutes talking to a loud, boisterous man sitting at a table about his homes value. How is one Panera so short handed the dining room is closed while at this Panera the manager has time to visit one patron for 25 minutes? And I still had inedible lettuce cores in my salad. It?s a conundrum and unless you?re are hungry find another spot or you might be disappointed like me.

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Food was good as always, same as any Panera. However the service here was lacking on my visit. Took over 30 minutes for a rapid pick up, pre ordered salad at 1:30 pm. Did not appear to be short staffed so not sure what the issues were. No comments or apologizes from anyone working either. Staff was also marking carry out orders as ?quality checked? without actually looking into the bags to verify full contents.

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I can't believe I waited 30 minutes for 1/2 chicken chipotle w avocado bowl of soup.. looks like they forgot the chicken!

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