Papa Johns - Reservar uma mesa

I normally order from this store around once a week. A few weeks ago I ordered my usual pizza deal with sides spending around £33. I always order garlic and herb dip, call me petty but for me I only eat my pizza with these dips (this is even the case when I cook pizza at home, for me it’s the only way to eat pizza! . In the past my dips have been left out so now my delivery note states clearly “please ensure all my dips are present before delivering”. Low and behold my delivery came and the dips were left out, I immediately called the store and spoke to the manager on duty “Sam”, he was from the get go very confrontational and rather than apologise and say he’d send them over he berated me a...

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If I could give zero stars, I would. I placed an order and an hour and 10 minutes later, I called the restaurant, only to be told it would be an additional 15 to 20 minutes. After waiting for an extra 30 minutes, I was then told it would be another 25 minutes. Despite living just 5 minutes away, the poor customer service, bad attitude, and lack of communication made me extremely late for work and I still haven't received my food.

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I had pre-ordered a pizza from Papa John's in Dagenham for delivery at 5pm. However, it arrived at 4:15pm, 45 minutes early. The pizza was also cold when I opened the box. Despite checking their complaints procedure, I found out that they have a strict no refund policy. I will not be ordering from this company again and would advise others to avoid it as well.

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I ordered a pizza and 2 sides at 11:46 a.m. but it didn't arrive until 1:16 p.m. There were no updates provided, so I had to call twice to check on the order myself. Unfortunately, the food arrived cold.

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I am disgusted by braking PAPA JOHNS PIZZA! Utterly disgusted, I found white piece of hair in my food and it’s upsetting to go into 2021 with HAIR ON MY DAMNNN PIZZA. Never again

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