Pollo Tropical - Reservar uma mesa

Too many bad experiences in this place. The staff is incoherent, they always get the order wrong and give you attitude about it, they never have Zilantro sauce, their online order? Forget it. Drive thru is always packed because the extremely slow dynamics of the staff. It needs a new department. I would like to call society and give my thoughts. Hide better people. Curbside pickup? For what? You will never come to give you your food, good luck.

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Stops from PT on 118., for fast veterans lunch. The process to access the Veteran discount code from our phones became a nightmare. But never fear, Enrique, the manager is here!!! What a great guy manager, (both also). He told us we don't worry about code going around order, including soda, on the house. We did it! Thank you Enrique for the support of women veterans!!!

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Drive thru . Drive thru employees with orders that hide inside. Instead of taking orders. Then when you park to go inside to order, they state dining room closed. No sign on the door. Terrible service. The most terrible young lady I ever met. I'll never visit this place. Just for her.

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The food was boiled and served in a reasonable part. Despite a small mistake made to my order, I enjoyed my visit. The workers corrected the mistake and solved the problem without rude comments. Overall, the food was delicious and I would definitely recommend this place to a friend.

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If you order online, wait until you arrive to begin your order. Then you have to wait a long time because it's just a man who makes online orders. So order online to skip the line and then you need to wait. In my case, almost an hour after their estimated pickup time.

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