Pollo Tropical - Reservar uma mesa

As a long-time patron of Pollo Tropical, I must express my profound disappointment with the experience at location #10030, situated at 581 N. W. 57th Avenue, Miami, FL 33126.In over 35 years of patronage, this establishment stands as a stark contrast to the standards set by the corporation.The quality of food, service, and facility at this particular store is the worst I've encountered.Having utilized Pollo Tropical's catering services for numerous large-scale corporate events and conferences, I can attest that this location fails to uphold the brand's reputation.On multiple occasions—believe it or not, I’ve given this location several attempts for redemption— the employees demonstrate a bla...

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Chicken keeps getting smaller and smaller. Suggest name change to Canary Tropical. Such a shame. Reasonable service and great taste.

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The food was very good but the attention should not train the staff, they do not know how to provide customer service

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Tables were a little messy. Employees were a little rude. Food was good.

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Bad chicken and lettuce Terrible avocado and no lids for tropichops

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