Popeyes Louisiana Kitchen

This place has the absolute worst service of any restaurant I've ever gone to. At 12:15 in the afternoon on a Saturday they only have to drive through open. The service at the drive-thru is terrible. It takes more than 40 minutes just to get an order. When you get to the window they don't even have half the order done you have to pull around and wait up front the total wait time is about 40 minutes. The young man working the window when I pulled up earlier today was half asleep. He didn't know what he was doing. He had a terrible attitude. You couldn't even hear him when he tried to mumble. There's obviously no manager that's doing anything there because nothing is getting done. The place is...

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I have been stuck in the drive through for 30 minutes trying to place an order and I’m still sitting here. I have no cars in front of me and about 6 people have already left the drive through. This is by far the WORST customer service I’ve ever experienced. This is a fast food place and sitting in line for 30 minutes to place an order is completely unacceptable!! They really need to get it together!!

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Food is good, however, sometimes they’re closed when they’re supposed to be open. It’s happened to me a few times. Sometimes the dining room is closed even though there’s a sign in the window that says it’s open. I’ll walk up and the door will be locked no signage nothing. I feel like management needs to do better and be more consistent. When you pull up you never know what to expect.

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20 minutes waiting for food. they finally looked at me and asked me what I had ordered. I told them only 4 pieces of plain dark meat. They told me they're out there and don't have 20 minutes. I took a refund and left. I wasn't happy.

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So happy I finally have Popeyes close to home. The tenders and chicken sandwich is great. You'll never know the mac and cheese is from a fadt food place. May take longer to get food than other fast food but the quality is better.

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