Poppy's Ice Cream And Coffee House

Sadly we weren’t able to try Poppys. We are from the Northland and came to Lees Summit to try Calaveris. We wanted a small sweet treat after and went to Poppy’s. Parking was a challenge and we arrived at 9:03pm. The door was open and customers were still being served. A girl behind the counter immediately said, “We are closed.” I understand employees have lives too and want to get home or go out for a night on the town but it’s not like they had to prepare a meal and churn the ice cream. This establishment should talk with their employees about customer service. Having worked customer service for many years, I never turned anyone away. That’s dollars taken away from the small business owner.

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So rude, horrible cuatomer service, she didnt allow us to order the way we wanted us, she forced us to get ice cream, and not shakes or concretes, she refused service to my party of 11, I will never return here, do not feel welcomed at any time.

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Had the pleasure of stopping by this lovely icecream shop. They were very busy but got through everyone very fast and they were very funny. Chance, Elsie, and Hailee we absolutely amazing and had great customer service!

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Four amazing sorbets (vegan/non-dairy) and multiple great ice cream flavors. Great service. Small interior with nice seating. Street parking only.

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Best Ice Cream in town. Chance is an ice cream expert and makes some great recommendations that made my night. 10 out of 10 would recommend.

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