Quickway Japanese Hibachi

Our family LOVES the Quickway in Fair Oaks Mall so we had to give this place a chance. I wish we would have read the reviews. We ordered 4 orders of tofu. One order had a hair in it. The hair was at the bottom and was mixed in with the rice and veggies. Everyone was grossed out so no one wanted to finish their food. I called and spoke with the manager who was rude and told us to bring the food back in. My husband took the food in and the manager was rude to him as well. We were never given an apology and any real customer service. My husband had to push for a full refund because food was eaten out of each container. Yes, we all started eating out the containers, but no one wanted to finish e...

• Útil
• Não útil
• Responder

My son and I discovered this place while out running errands over the weekend. Since we're both fans of hibachi style meals, Quickway sounded like a great meal choice for dinner. The inside was spacious with only a couple of tables filled (probably my first flag). Ordering is styled after several other quick food specialty joints, like Five Guys, Chipotle, etc. The menu is fairly simple and looked delicious. We ordered chicken with fried rice and one order with the veggies. Our food was cooked and done in about 5-10 minutes. Pretty quick! Once we arrived home and started eating (10 minutes after pick up), we were both disappointed. The chicken and rice was very oily which did not make for a...

• Útil
• Não útil
• Responder

I ordered the Chicken Beef. The food was okay. The rice, in spots, tasted crunchy, dry and old. The rice was sub par, which if you know anything about japanese culture, should be the one thing that a place prides themselves on... However, with this being a chain restaurant, I can't necessarily say that I'm surprised.. The steak was nice and flavorful, with a slightly lengthy chew to it it was trimmed nicely and was a thin cut. The chicken was decent and the Yummy Sauce added to the meals flavors. I recommend this for a quick asian style bite to eat, but not some place you would want to take a date, for a first meal! Get this if you're pressed for time or money, and just need something to fil...

• Útil
• Não útil
• Responder

It's going to sound crazy, but I like this place. I get the chicken, beef, and shrimp combo. My girlfriend gets the chicken and beef. We order some extra yum yum sauce. IS it the best hibachi we've had? Nope. But it's not bad, the portion is great (we usually have leftovers) and it's like $28 for the both of us. There are better places, and they generally cost more money. I adjust my expectations accordingly.

• Útil
• Não útil
• Responder

This location has terrible hygiene its nasty and ridiculous there was hair and a small bug! I know what spices look like, so at first I thought it was just a spice, but further inspection there was legs along with it. Not only do I find someone's pieces of hair in my food, but a bug as well never again will I eat here. Absolutely nasty

• Útil
• Não útil
• Responder