Ralph’s Famous Italian Ices Ice Cream

I just had the worst experience with a server at Ralph’s who was acting as supervisor. She had on a teal blue shirt, black hair in a ponytail It was about 8:30 PM on June 25th at Ralph’s in Stony Brook. The young girl was extremely rude when we brought back my granddaughter‘s Italian ice because chocolate was mixed into the bubblegum ice and she said “oh that just happens there next to each other. I advised her that she can’t have chocolate. She then told me very rudely, well you should’ve told me we have a sign for allergies.I said oh who would expect chocolate to be in bubblegum icy and she became increasingly rude until I said just give her the cotton candy alone. I was shocked by her lac...

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I got little bits of mango in my water ice and was pleasantly surprised. Not super sweet and really good texture. I'm reminded of the Italian ice that I would have from one of the cart vendors on the street during a hot summer day. So satisfyingly refreshing. Although eating this at night made me cold, it was a tasty treat. Lots of peeps lined up for this on a Saturday night

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We love coming to ralphs! I will say when the line is long, it can take a while. I do wish it wasn't on the side of the high way, there is no where to enjoy your ice cream. We always end up going home. But the ice cream/Italian ice is always delicious!! Location could be better.

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The two girls who worked tonight on 6/14/23 did not listen or pay attention as both orders had the wrong ice cream flavors. Very disappointed in the service.

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Went to 2 different Ralph’s tonight, both were closed before 8pm. Update your hours. Not fair for people waisting their time and gas.

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