Royal Farms - Reservar uma mesa

Last night I attempted to purchase 2 packs of Newport cigarettes with the knowledge of the huge sign POSTED on the entry door advertising $2.50 off when you purchase 2 packs with your robo rewards card. When checking out it only gave $1.00 off so I spoke with an employee who walked out of the store with me to look at the advertised sign to only inform of it not having a date on it and there is nothing she can do. I asked to speak a manager and she informed me that she is the Manager. I said your advertising $2.50 off 2 packs I want the discount. She said she can't help what royal farms posts up she's just the shift manager. I said so you do represent Royal Farms correct? She said no the is j...

• Útil
• Não útil
• Responder

Brenda was so kind to me. She made small talk and was very cordial with the customers in front of me. I observed her offering a patron in front of me a bag for his food before he exited the store and the exchange was very respectful. When it was my turn in line, Brenda offered me a free cup of ice to go with my beverage since it was so hot out. I have never received this level of customer service at a gas station, or other Royal Farms, as I had today. I will now frequent this location on my regular commutes and will be happy to become a regular customer.

• Útil
• Não útil
• Responder

Very unprofessional. I came in the store to pick up a few goodies for the game. As soon as I come one of the employees monitoring my very movement. Like am about to steal. Am trying to find something for an 81 year to eat. Look. Then I decided to jet a water a put it in my bag then she's moved to the door. That's when I address her that I don't want to steal. Am just trying to my whatever and keep it moving. Then she tries to play it off. I never in my life have been so offended. Will not be patronizing any more Royal Farm stores.

• Útil
• Não útil
• Responder

The cook back there is very unprofessional. This is the first royal farms I've been to that nickel and dimes you for everything. At other locations I could substitute dark meat pieces but the lady cook that closes a few times doing a week is nasty about it. I've never had to pay for sauces and she's so in the rush to get out of there she never has presentable food ready please retrain her. She looks like she doesn't want to be there.

• Útil
• Não útil
• Responder

Manager is very rude. He walks away while you're still speaking and rolls his eyes. Also they say online they have public restrooms but they don't allow delivery drivers to use them apparently.

• Útil
• Não útil
• Responder