Ruth's Chris Steak House Pier 5

Most people know Ruth's Chris Steakhouse and their quality beef and sides. Growing up in New Orleans, we always heard about the deals and politics taking place over lunch and dinner at the original Ruth's. We decided to take our son out to dinner at Ruth's in Baltimore for his birthday. It also just happened to be Baltimore restaurant week. We got some drinks while waiting for our son and his girlfriend to arrive, then got seated promptly at a nice table. Our waitstaff was wonderful and we got Oysters Rockefeller to start. They were wonderful. We all got the petite filet from the prix fixe menu and most of us got the creamed spinach. Both were excellent. My wife passed over the salad for the...

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I will start by saying the staff here was great. Very friendly and sweet. We were celebrating our anniversary here and they were very nice and put rose petals on the table for us. However, I was so disappointed at this place. For the amount of money we paid I really expect much better than this. I asked for my steak very rare and it came out more like medium well. They took it back and tried again. It seemed like it was gray. Not very appetizing looking. But it was rare. What I typically like about Ruth?s Chris is that there is a nice char on the outside and the inside can be rare and delicious. This was neither. The outside was not charred at all and the inside was gray.

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I had a really great and exceptional experience at my recent visit to Ruth Chris. The service was phenomenal top to bottom. The love of my life my wife suprised me with a trip to the area for my birthday and we stopped in at Ruth Chris on Saturday 7/16/22. Our server Shane was exceptional( I promised you Shane I would write a google review) Shane was attentive and answered all our questions. He suggested a dessert dish that was so good! The manager was really cool and we had a great conversation with him as well. A+ service all around! Highly recommend!

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Pathetic Ruth Chris experience. We were seated promptly only to open our menus to a blank book nothing inside. After having to make our way to the hostess stand to exchange them. Our server was checked out, but polite. He was by the table every 20+ minutes water sat empty virtually the entire time. The steak was phenomenal the sides were worthless. I didn?t finish mine and asked for it to go. To my disappointment they dumped the Brussels sprouts on top of the steak in the same to go box. We?ll never patronize this location again.

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First time at Ruth's Chris and I was not disappointed at all! Everything was as stated and food was amazing, zero complaints. Steak was so sizzling hot and good I didn't even catch a pic of it lol

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