Schlotzsky's - Reservar uma mesa

Picked up lunch here today and had such great service! I went through the drive through and my order was rather complicated. The employee who helped me was very nice, patient, and accommodating. When there was a misunderstanding she was proactive in confirming the specifics of what I wanted. At the end of my visit, not only was my order perfectly correct, but I felt valued as a customer! Thank you so much for the great experience! I will be back!

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For whatever reason, the lobby area is closed even though the door was open and there were people inside...the girl told me I had to use the drive thru. So, I did..knew nothing about the food and when asked the voice changed so apparently neither did the drive through person. Then when I got up to the window, I asked why the lobby was closed...the girl looked confused and said, it isn 't . Needless to say my first and last visit to this place!

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We ordered small sandwiches paid got medium ones. One sandwich was to be a turkey bacon original got no bacon. They argued with me that my bread was jalapeno cheese bread but it was sour dough they gave my sandwiches to my hubby. No wonder they do not know their breads. So disappointing.

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If I could remember the last time I was at a Schlotzsky's I would say it was as good as I remembered. Nonetheless, the original was yummy and the co-located Cinnabon made the visit worthwhile. Staff was also pretty friendly and funny.

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Came here 2 different time around 8 pm and even though hours say 9pm, they apparently Close earlier than that.

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