Smittys Family - Reservar mesa

After we placed our orders, the food arrived without issue, but we had to wait an excessive 15 minutes for water. The situation worsened when my partner found hair in his dish, which completely soured his appetite. After notifying the server and enduring a long wait, we had to flag her down ourselves. She removed the dish without offering an apology and merely asked if he'd like a replacement. Although he agreed, the new plate was only half the original portion. Notably, there was no offer of compensation, such as a discount, which we expected from most dining establishments. To add to our frustration, our server rarely checked on our table throughout the meal, neglecting to ask if we neede...

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When I requested to speak with the manager, her attitude was dismissive, and she talked over me while I tried to explain our disappointment. She repeated the offer of a 20% discount, but I insisted that we shouldn't have to pay at all. She argued that we should pay because we had eaten some of the food, but none of us finished our meals as they were unappetizing—the hash browns were dripping with grease, the omelets were tiny, and overall the experience was far from worth the money. If you're in the mood for Smitty's, I recommend going to the one in Port Alberni instead. The staff there are much friendlier, the food is noticeably better, the manager is professional, and the overall experien...

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We stopped by for breakfast and saw a sign at the entrance that read, "We're short-staffed, please be patient." Despite this, we were seated quickly, and soon after, a young woman came by to take our drink orders. Then a friendly young man approached us to take our food order; he was very efficient and personable, keeping the conversation lively with questions. The food was amazing too! I highly recommend trying the cinnamon swirl pancakes—I enjoyed mine without any toppings! Overall, I would definitely recommend Smitty's!

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My mom and I visited the restaurant for lunch today. We arrived around 1 PM and were seated immediately. We were told that our waitress would be with us shortly, but we ended up waiting half an hour without any service—no coffee offered and no one even acknowledging our presence. Despite our attempts to get someone's attention, we were overlooked. Feeling quite disappointed, we chose to leave and find another place to eat. Reserve uma mesa agora

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I had a fantastic experience at the restaurant. The manager, Rebecca, was hands-on, tending to tables and supporting her team, even during a particularly busy time. Her strong work ethic was evident, and she ensured that my complicated order was just right. The staff created a warm and welcoming environment, and the customer service was outstanding, even though they were short-staffed and navigating a hectic situation.

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This restaurant appeared to be slightly understaffed, which seems to be a common issue these days, so I don't want to fault them for it. The staff put in a lot of effort to deliver good service. Our waitress, whose name I sadly can’t recall, was truly charming. I had the poutine, and it was delicious. The margarita was excellent as well. The mac and cheese was tasty, though I wish the portion had been a bit bigger.

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I stopped by for breakfast and had a wonderful experience. The hostess, Debbie, was lovely, and our server, Peter, was exceptional. The food was outstanding—served quickly, hot, and fresh. This will definitely be our new go-to spot when we're passing through Parksville.

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I had an amazing experience savoring the So-Cal Eggs Benny, which came with poutine hash browns, scrambled eggs, and a bacon Denver omelette, all shared with my family. The service was exceptional, and the food was delicious! Reserve uma mesa agora

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This is a great spot for breakfast. While the menu features some more elaborate options, we went with a classic egg breakfast. We have no complaints—the cubed potatoes were wonderfully seasoned!

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I observed that many families were dining there. In terms of wheelchair accessibility, the entrance is level, and there is ample space at the ends of the tables for wheelchair users.

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