Starbucks - Reservar uma mesa

I've been going to this location for a couple of years. Always seem to be out of stuff. Busy location, minimum 20 min. Wait in drive thru. Went thru last Thursday and they were out of all plastic cups so manager David and Kayla would not make us our cold drinks after we waited in the drive thru line! Asked if they could put the cold drink in a hot cup, they said no, asked if they could put them in their trenta plastic cup they said no, asked if I could buy their vente reusable cup and put the drinks in those, they said they were out of them. Super disappointing visit for us. Offered to pay extra to get the drinks since we were now running late. Again they said no.

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Did a mobile order, went to pick up about 10minutes later, I waited another 7min to 10minutes , I asked and was this the correct address, she said yes , that it will be right up, it took another 7min to 10minutes, they gave me 1 of my order , I waited again, I asked about my second order she said that they only seen one, I said it is on the same one,it's not 2 separate order, I was trying to show her my receipt, she said no they will look it up, that was another 5min, she finally found my order, very unapologetic, attitude from the 2 that was helping me, so I asked for a refund and gave them back the coffee that was made 10minutes ago, they never apologized

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I ordered two Americano hot coffee , asked for one Splenda and cream . I get home and I find out that no cream and no Splenda and was charged 9.70

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Got my order right. Quick and friendly staff

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They have the best breakfast sandwiches.

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