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"I have come to like this location. Albeit, it's not an official Starbucks by definition; the order time compared to the nearby store is uncomparible. If you're in a hurry, go here for sure!"
Pratos: 0
Comodidades: 2
Categorias: 5
Avaliações: 5
I?m still waiting for a simple Grande Black. They told me it would be about four minutes and I understand the process! I do! Yet, now, there is a line of 10 11 people waiting, and I?m still waiting to be called for a simple black coffee. Only high scores because I enjoy their product and it?s close to work. Nice people. HORRIBLE wait time. Update one of their baristas just rolled her eyes at me because I asked for my coffee. Time is now 1039am. No one told me to pick up a coffee at the cash register she said pick it up at the end of the counter with my second drink. Leslie not only rolled her eyes at me and gave me a bad attitude, but I left with this cup in this condition. Customer service...
Love my local Starbucks!! ?? ? The drinks are consistently good and the service is friendly. Even when we've had a mess up to our order, they always handle it. This just happened recently two back to back mess ups in one day actually ???? due to staffing issues overworked employees. The shift supervisor (Emily) was very kind and apologized and remedied the issue to my satisfaction. Top notch customer service!!! People are humans, not robots. Mistakes happen. But how they are handled is what counts! ?? Starbucks wins with their customer service and commitment to customer satisfaction. We are lacking this in so many establishments these days. I'm so grateful that Starbucks continues to set the...
So I go through the drive thru for one reason I am young and healthy and do not need a mask unless I am sick that being said they forgot my kids hot chocolate I covered my face ran inside since there was a 9 car line that I also had just waited in the first time. She then proceeds to tell me she can?t help me unless I put on a mask I then proceed to leave out the door wait in line the drive thru which she than proceeds to still harass me. Completely unworthy of my business ever again.
