The Borough Cafe - Reservar mesa

We visited your café which we have been to on a number of occasions as we always enjoy the quality coffee/ tea and good food . However this particular visit did not go as well as we normally have had in the past. We were having our food and we had no idea that they were closing at the time, and when we went to use the toilet, we were told we could not go in as they had just cleaned it. They showed total disregard to our need and we had to ask where would we find a toilet. They told us the outside public convenience or the local pub nearby. Thankfully we did not have a medical or mobility problems. We did feel they were completely indifferent to our needs. I Think they need to review their po...

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I’m afraid that I have to agree with those who have commented on staff being more interested in their own conversation than in customer service. One can stand at the counter for a long time without so much as a ‘good afternoon’. Customers appear to be rather a nuisance, particularly to the younger staff. This is a shame as it mars the reputation of what should be a local asset. The owners would do well to invest in a little staff training in service, politeness and a sense of urgency in meeting the customer’s needs.

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The staff at this restaurant were not very friendly or talkative. I found the food to be extremely expensive, such as £6.50 for a tuna and red onion panini without any sides. My flat white coffee was enjoyable, but also on the pricey side at around £3.30. The food arrived before our drinks, and we had to wait a long time for them. If I were in the area, I might stop by for a coffee if there wasn't a long wait, but I wouldn't return for the food due to the high prices and small portions.

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Popped in for breakfast before returning home to Eastbourne with my family. What a lovely place, felt like I’d been here many times before with the attitude of the lovely, friendly staff. Food was great and very reasonable pricing. They also sell lots of locally produced merchandise so thought that was an excellent small business support. Wish I was local, I’d be in there much more! Reserve uma mesa agora

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We stopped off here as we'd be out and needed something to eat. Looked great from outside but the staff were more interested in continuing their chat rather than serving us. No hot food available, even though the sign outside says that bacon rolls were served all day. I'd say more of a coffee shop rather than a cafe. Overall very disappointing.

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This restaurant deserves to be rated accurately. It is frustrating that you can only give a five-star review, as the quality of the food and fantastic customer service at this cafe deserves a 10-star rating. I will definitely return, even if just passing by. Well done to everyone involved!

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I tried the Borough Cafe on the advice of my son. This wonderful little cafe is now one of our favourite places to visit. The food is delicious with great variety and the prices are reasonable for quality produce. The staff are warm, welcoming and tentative. Definitely worth a try!

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This charming local cafe is a hidden gem. The food is exceptional, the coffee is delightful, and the service is top-notch. The atmosphere is cozy and welcoming, and best of all, they allow dogs inside downstairs. Thank you for a wonderful experience! Reserve uma mesa agora

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We ate there 4 times in the week so it had to be ok. Alright there's no competition but the staff were friendly and helpful. The breakfasts were good as was coffee and tea. Our go to place when we're in Downton.

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I had the English breakfast. Quality ingredients and well cooked. Good and friendly service. Many thanks.

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