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"Food: 5 Service: 4 Atmosphere: 5"
Telefone: +441732351000
Endereço: 160 High St, Tonbridge, United Kingdom
Reserva, Agendamento
Cidade: Tonbridge
Website: http://creamsfactory.co.uk/
Segunda-feira: 12:00-21:00
Terça-feira: 12:00-21:00
Quarta-feira: 12:00-21:00
Quinta-feira: 12:00-21:00
Sexta-feira: 12:00-21:00
Sábado: 12:00-21:00
Domingo: 12:00-21:00
Pratos: 7
Categorias: 5
Avaliações: 1330
Went for ice cream crepes on a Friday evening. Firstly we noticed the overwhelming heat in the shop, it was hotter than outside and left us with beads of sweat rolling down our foreheads as we ate, which we did quickly did to get out the heat. Ahead of time we checked their site where it clearly said they had vegan ice cream, but when we ordered the young staff member seemed completely confused by the word vegan and just pointed to all their regular ice cream. I quickly repeated myself in case he hadn’t heard me and he said he didn’t know and he’s new (didn’t even try to ask anyone else, when there were 3 other staff members). So I ended up having a plain crepe with lemon and sugar. My husba...
I made an order for my family. When the food arrived my wife’s milkshake was laying on its side in the bag and was empty, also my wife’s waffle order was placed in the bag upside down. When I phoned to complain I was called a liar on the phone. The gentleman then asked for my postcode which he would already have as he delivered my order. When it was The Cream’s Factory this never happened. I paid £35 for an order and can’t eat most of it. AVOID if you’re thinking of ordering from here. If I could give no stars as a review I would
I’m not sure where the good reviews come from. The sorbet was okay and the milkshakes were terrible. The older gentleman who was working was also quite rude as when my wife asked to pay he told her to sit and relax. Luckily he came to his senses quickly. UPDATE: After looking through the reviews again, the only good reviews are from people making their first review, it is obvious to me that someone is posting fake reviews to inflate their score. STAY AWAY!
