The Percy Arms - Reservar mesa

I am extremely disappointed with the service at this restaurant. I have been a frequent customer and have always enjoyed my meals here. However, on my latest visit, I was shocked by the lack of professionalism. We were not given menus right away and when we finally received them, we were only allowed to choose from a limited selection on a special menu. Despite ordering from the special menu, we were informed that we could only have two dishes from it. The food arrived promptly, but the service was rude and unaccommodating. We were surprised to find that our special dishes were overpriced and charged by weight, which was not explained to us beforehand. When we questioned the manager, we were...

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Stayed for two nights over New Year. The room was great comfortable, quiet and spacious with good amenities. The breakfast was particularly great good service and delicious food. A slight issue with hot water for shower could have been dealt with slightly quicker, but I only say that as had been caught in a rainstorm and was desperate for a hot shower before my lunch. Late lunch (early tea? in the pub restaurant was super tasty good portions and some interesting South African options. It was nice to see local wines on the wine list too! Had a very good stay would stay again!

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We went for Sunday lunch. Very busy and not enough staff. Our table was very cramped for 5 plus 2 dogs which we did mention when booking. Got one of the orders wrong. Added cheese to the vegan gnocchi! So it did not instill confidence that the vegan options are truly vegan or not contaminated. Could have been very unhelpful for anyone with a dairy allergy. The plant based burger was not good value. Came with a tiny portion of fries. Nice place for a drink and nibbles maybe but not full meal again, not good value for money

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Great little pub tucked into the village of Chillworth, not far from Guildford. Great food and very welcoming atmosphere. My family and I were visiting for a Xmas break and they looked after us fantastically. Within the restaurant itself they have their own butchers with authentic South African meats for sale. The steak I ordered was sumptuous and the rest of the dishes my family had looked and tasted great. Will definitely visit again if I'm down this way another time. Well done guys! Reserve uma mesa agora

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Astonishingly poor service. First, they forgot our drinks order. Told us we had moved tables. We hadn 't. Second was some strange story that the system had lost our food order so after over half an hour, we had to start again. The. The drinks arrived and were served in a very aggressive manner. After the main course we decided to have dessert. We waited for 40 minutes before we could get someone to take the order. Food was remarkably average. Certainly won 't be returning.

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Visited for a family Sunday lunch with three OAPs. Beautifully fitted out interior, cool and stylish with lots of tables yet plenty of space. Carvery was outstanding lots of choice and plentiful portions. Staff were extremely helpful in accommodating elderly people with poor mobility. Service was faultless. Price for five people came in under £100 very good value; we did not drink alcohol but all left happily fed. Recommend we will certainly return.

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This restaurant has a mixed review. The meats, especially the steaks, are excellent, and the service is great. However, the Sunday carvery did not meet expectations. While the meat was good, the side dishes (roast potatoes, parsnips, and especially the Yorkshire puddings and gravy) were disappointing. If you visit, stick to the steaks to ensure a satisfying experience.

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Had a lovely last minute stay here last night, the staff were absolutely brilliant when I said I wouldn’t be arriving until late. One of the staff met me in the car park at nearly midnight to help me check in, absolutely above and beyond. Room was large, smart and comfortable. Great value. Delicious bacon sandwich in the morning too! Can’t recommend enough. Reserve uma mesa agora

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We had an delicious dinner with a big party of adults and kids and we all had a beautiful time. The food was great overall with a short waiting time as well. A special mention to the steak and the ribs, and to our waiter Naren who was absolutely amazing in giving us the best experience and entertaining the kids too. Would definitely recommend!

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My mom had a wonderful birthday lunch at this restaurant. The food was delicious and the staff was incredibly attentive, even though they were very busy. I highly recommend this place.

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