The Pier House - Reservar uma mesa

We came here for our 24th wedding anniversary and we were disappointed. We booked ages ago and asked for a window seat as it was a special occasion and was told they'd try their best. The restaurant wasn't that busy when we arrived and window tables were empty and available. We explained it was a special occasion and the waitress wanted to help but said she'd have to clear it with the manager. The manager was extremely rude and shouted no. Staff like this will really impact on the reputation of this place and I'd suggest this manager needs some customer service training asap. They had at least another 2 tables with just 2 people on at the window and they arrived around the same time. I hate...

• Útil
• Não útil
• Responder

Lovely sea views and ambience! Food was delicious. My partner has a garlic and onion allergy and the staff could not have been more accommodating of this. My partner did order skin less fries but did, unfortunately, come with skin on but this was a minor hiccup in the overall great experience. Lovely venue. Lovely staff. Nice food would come again. Would like to give a personal thanks to Andy who went out of his way to accommodate my partners allergies.

• Útil
• Não útil
• Responder

Rang up and booked a table for eight and explained it was for a birthday party. Got there to be told they did not have a record of the booking. Very annoying. Staff were good though and soon fitted us in. Very big portions and most meals were delicious apart from one burnt beef burger. Tomahawk pork chop was really only a French trimmed chop but was well cooked. All together a good venue same about the booking upset at the beginning.

• Útil
• Não útil
• Responder

A cracking place to eat with the 3 essentials making it so. Firstly if you can get a window table the views are stunning, secondly the food is high quality, plentiful and very tasty. Finally all the staff are very happy and seem to enjoy what they do which can be a rarity nowadays. Give it a go if you are in the area. We went out of holiday time but would imagine parking could be a problem at the height of the season.

• Útil
• Não útil
• Responder

Visited yesterday 10 August got there about 17.30 .was a wedding going on fantastic music.had the prawn cocktail for something to eat really tasty.the atmosphere there was fantastic the staff work really hard .the views are fantastic

• Útil
• Não útil
• Responder