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"The food and location at this restaurant are of excellent quality, but the overall experience can be a bit overwhelming. The cafe is consistently crowded, resulting in a rushed and stressful checkout process. The staff's attitude can be a bit off-putting, ultimately detracting from the overall dining experience."
Telefone: +441652660380
Endereço: The Ropewalk, Maltkiln Road, DN18 5JT, North Lincolnshire, United Kingdom
Cidade: North Lincolnshire
Pratos: 1
Comodidades: 11
Categorias: 5
Avaliações: 428
I accidentally tore my jeans on a broken planter outside the café, and the woman working inside was extremely rude. However, the lady in the shop was very nice. I finally received an email apologizing for the incident, but they claimed they were not sure how it happened. There was a piece of metal sticking out at hip height which caused a 3-inch rip in my jeans. When I asked if I could be reimbursed for a new pair of jeans, my request was completely ignored. A simple apology would have been sufficient. I found this lack of customer service incredibly rude. As a result, I have decided to take my business elsewhere and will not be returning to the café or shop, and I will not be recommending t...
We discovered this place some years ago and having taken to visiting more regularly again it still manages to impress us with friendly service, a lovely environment…and of course the best coffee and selection of cakes and treats. The scones and fruit loaf are outstanding if a tad on the large side!! We even decided to share a portion this week rather than have to leave some. A really nice response from the staff when we chose to do this aswell. We just love this place and having seen the savouries that turn up around us we have promised ourselves we need to try lunch there. Top notch.
After enjoying a day walking in the area we visited the coffee shop for refreshments. This was our second visit over a period of time. The cafe is clean including the toilets. There is a large selection of delicious cakes available. The coffee is excellent, served hot, great taste. There is an outside seating area as well as indoor seating. Will be visiting again.
We regularly visit here. The staff are friendly and welcoming. Coffee, scones and cake are excellent. It's predominantly vegetarian, which is great, but there is often something meaty as well. I've enjoyed paninis and falafels, garlic mushrooms- lovely- and there are some really nice looking quiches. There's a good atmosphere, often busy but never rushed.
The food and location at this restaurant are of excellent quality, but the overall experience can be a bit overwhelming. The cafe is consistently crowded, resulting in a rushed and stressful checkout process. The staff's attitude can be a bit off-putting, ultimately detracting from the overall dining experience.
