Tim Hortons - Reservar mesa

Today, I experienced a lot of tension at Tim Hortons. I felt sorry for both the customers and the staff and I really wanted to say something, but I was worried it might make the situation worse. There was a mix-up with an order and a driver had to wait for 4 minutes. The person in charge, who I assume was the boss, raised their voice and seemed frustrated. They asked the driver to confirm the order and said they had already made a certain item. The boss then continued to prepare the food while still speaking loudly to the staff. I hope that they were just having a bad day and that this behavior won't happen again. It created an uncomfortable atmosphere for both customers and employees. It wo...

• Útil
• Não útil
• Responder

Went on 2 occasions. 1 time, only drive though only.Did not attempt as I prefer to be able to see the selection. Second time, was during rush hour, 5:30 pm, staff inside, doors locked again, drive thru close. I could see products in the display cases, but the staff were busy talking to each other and would not unlock the door. Never stopping by again.

• Útil
• Não útil
• Responder

The store front is closed, drive through only. I find this really unacceptable that you no longer have access to washrooms when you want to sit and have a coffee (in your car because you can’t sit at a table! . Tim Hortons quality in general has gone down hill from their products, to their service and accessibility.

• Útil
• Não útil
• Responder

I wanted to stop here so I could get a coffee and use the bathroom. imagine my surprise that they are the only time that I have seen all year round to be completely closed with only the drive through open. a star to waste my time. Reserve uma mesa agora

• Útil
• Não útil
• Responder

Best Tim around. All others (Beloeil/St-Hilaire) are all a joke and have very little items available. This Tim has what you want, even later at night. They prepare well the doghnuts and prepare fresh food.

• Útil
• Não útil
• Responder

This restaurant is extremely slow with horrible staff management. Orders are consistently filled out wrong and there were over 12 people waiting for coffee at 1:30pm. The employees need better training.

• Útil
• Não útil
• Responder

There is a problem when you see 10 cars waiting, 3 customers inside looking desperate, and only one employee leaning on the counter while another is just standing around. Please provide assistance!

• Útil
• Não útil
• Responder

Extremely slow. Horrible management by staff. Orders filled out wrong. Over 12 people waiting at 1:30pm in the afternoon for coffee. Train your employees better!!! Reserve uma mesa agora

• Útil
• Não útil
• Responder

the service was very slow at the drive thru. it took 15 minutes and there were only two cars before us.

• Útil
• Não útil
• Responder

So slow and disorganized. Full of teenagers just cluelessly meandering.

• Útil
• Não útil
• Responder