Tim Hortons - Reservar uma mesa

3 days ago in the early morning, I parked my car in their parking lot and went inside to buy coffee and snacks. Then I noticed huge scratches on my car's front passenger side door after I got home. So I went back to this place right away to ask the manager to check their security camera to see if any cars were trying to park beside mine as I remembered the exact time I was there and I stopped by only 15 mins. They refused to help. Hey, I'm not asking you to show me the footage. I just need to confirm if the incident happened in this parking lot or not as I need the information for filing a claim with my insurance company. Fine, a police report was filed. Thanks for not helping your customer...

• Útil
• Não útil
• Responder

Service is always super slow, the store wasn 't even busy and only 2 people were in line I waited 5 minutes before deciding to leave because the person ahead of me wasn 't being served. For future reference a good we will be with you in a moment would be helpful rather than no service and just feeling like the people in the store were being ignored. This is every time I go into this store it is always slow service no matter how busy or slow it is.

• Útil
• Não útil
• Responder

December 2 2023. 4:28pm. Walked in to order. After waving someone down to serve me. It took 16 mins for a coffee, two bagels and a craveable. Food was not warm, it wouldn’t be when I watched them do one item at a time and back to drive thru. Seemed more concerned about the drive thru. Very disappointed maybe hire some staff.I did contact Dec 6th 3 pm. Still waiting for resolution.

• Útil
• Não útil
• Responder

My coffee was watered down and cold. Drive thru experiences are getting worse.

• Útil
• Não útil
• Responder

It was fantastic experience , we did breakfast there ?

• Útil
• Não útil
• Responder