Toby Carvery Ugly Duckling

Went to visit yesterday 25.06.24 Checked online before coming. The website’s the opening time information stating that the branch is open at time of our arrival 21:00 and website side it closes at 23:00 But when we reached. It was closed. We understand that it can change online can be unreliable. We were disappointed that all the staff in the bar left us as customer standing there no information given. Not till my tall husband arrived and asked that’s the only time one staff says place was closed. I really do not mind that the premises is closed. Lack of customer care was the one I feel that was not addressed professionally. This really puts us off coming to any Toby’s. All the Staff saw us...

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Well, I have to say that this is a toby, because of the excellent coworkers, the way they interact so well! this was my first visit in this restaurant it was worth the extra mile, as this is not my next toby. a warm welcome, great service, good eating, excellent ambience lighting (sounds strange, but it means a lot) all made for an excellent experience that I would drive this extra mile to get. many congratulations to excellent teamwork for all members, seen unseen. I look forward to many visits in the future would recommend this place to everyone.

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We were a group of eight celebrating a birthday at this restaurant. The staff were extremely attentive and even brought out our cake while singing happy birthday, which was a nice touch. The food was hot and delicious, and we loved the app that gave us a discount. Thanks for a wonderful evening!

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Absolute smashing evening. Are waitress Chloe was fantastic, she couldn’t do enough for us, all the staff were friendly and smiley. The roast potatoes were hot and delicious, the beef cooked to perfection. The chocolate fudge cake and custard was divine.

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clean clean, relatiw quiet also among children. unlimited breakfast would have been better with some haloumi, they made veggi sausages to order, so had to wait otherwise would have been 5 stars.

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