Tropical Smoothie Cafe

I have gone to this location since it opened. I recently starting getting it delivered to my work and I found a long dark hair in my wrap. I contacted the store right away and they told me the manager would call me the next day to discuss everything and my refund. I heard nothing. I stopped in twice to speak with the manager within the next week just to be told they manager isn’t there and they will call me the next day. The staff seemed to laugh it off. One even giggling to someone else saying “this is all you”. That was TWO WEEKS AGO. This is unacceptable. A long dark hair inside my veggie hummus wrap and management has made zero attempt to discuss this with me in two weeks.

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This place used to be the best... unfortunately with some unnecessary price cuts at what seem to be every angle have pushed me to never return here again... the final straw is their paper thin cup carriers! These smoothies are like 2 lbs each how can you expect these things to work?!?! Bent like a piece of paper should bend w 4lbs of smoothie on the other side of it.... Atleast I managed to save one of my 4 smoothies... never again

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They were patient and polite as I was new to the food menu, I only knew about their smoothies (Yum! . I finally ordered to go but as I sat at a table waiting, my smoothie then food were delivered to me by smiling employees. Great service, good food. Will return again! Chicken chorizo wrap Slimey Limey w/ ginger spinach +kale pack

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Smoothie wasn't really good, and food was average. Won't be back. (Traducido por Google) El batido no era realmente bueno y la comida era normal. No volveré.

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Nakia is a true gem. She even wrote Happy Birthday on my cup. Made my day brighter and made me feel special.

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