TruFire Kitchen & Bar - Southlake

Always love the food. It’s amazing! It’s a place I often treat my out of town guests to. Atmosphere is okay. However the customer service is always hit or Miss. Here’s why 3 personal experiences below. Experience 1. I walked in and one of the managers jokingly asked me something along the lines of if I could help scrub the floors to work for what I ate….That caught me off guard for sure. Experience 2. I’ve come multiple times where the restaurant is empty and the server would sit me or my mother in a spot. If we asked to move, there would all of a sudden be “reservations”. Well, no one would come! And one time when that happened, a new manager who bo longer works there gave us different seat...

• Útil
• Não útil
• Responder

New favorite server alert….Dom at the Southlake location is by far the best server I’ve had in a long time. He has a friendly demeanor, is anticipatory to needs and I didn’t have to ask for a thing! Timing of refills was spot on (and there were many), to go boxes, my cake, the check. He is a gem in this industry!

• Útil
• Não útil
• Responder

I would go again, nice staff and servers. Wine selection and drinks are good.

• Útil
• Não útil
• Responder

Good restaurant for food, service. Find myself a regular here.

• Útil
• Não útil
• Responder

Very good food! Lots to choose from. Very delicious

• Útil
• Não útil
• Responder