Vito's Sicilian Pizzeria

We had the worst customer service. We got our drinks 25 minutes after we sat down. Our food never actually arrived. We watched three other tables get served and they all arrived after we ordered. Our server was scrambling and we caught her not telling us the truth twice. We also witness another table not getting their food. We were so disappointed and will not go back.

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Major difficulty was upon arrival. We gave our name and reservation time and then watched as three different employees all tried speaking with a disgruntled patron as more people came in the front door and waited. There are ways to work with the unhappy while still keeping the flow going so as not to add to the list of the unhappy.

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We normally enjoy Vito’s before going to the Fox. We had a reservation but we weren’t seated until 30 minutes after our reservation and they actually seated a party before us who had a reservation after us and arrived after us. We did make our show at the Fox, but barely and I was very stressed. Not the normal experience I expect.

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Had to wait a bit even with a reservation; food was overcooked, not worth the money . They get such a big crowd from the Fox Powell should be better prepared .

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The best sicilian style pizza. No Lambrusco to go with it. Room for improvement on desserts. Salad portions could be larger. Overall a good quality and value.

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