Welcome Residenzschloß Bad Arolsen

Amenities are ok, however I have to give 2 stars. I was charged full length of stay, over €1,000 for two nights. EDIT: I would like to point out that poor terms and conditions are not exempt from consideration in a review. The review system serves to inform and guide, and in this case, I hope it serves as a valuable resource and cautionary tale for those considering this hotel. My overall experience was greatly marred by the exorbitant cost incurred due to a family emergency. Unfortunately, the managers actions by choosing to hide in their office and send an employee, who was not fluent in English, to deal with my frustration was cowardly, unprofessional, and added insult to injury.

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We had an excellent stay and enjoyed our 'superior room ' very much: nicely furnitured, very comfortable and clean. Fantastic wellness factilities, with indoor pool (and outdoor pool...but that 's too cold in October ; , whirlpool and 3 indoor and 2 outdoor sauna 's: great! Breakfast was also very good, with a lot of things to choose from. We had diner twice: in the restaurant of the hotel an excellent buffet and also a very good meal at the cosy Plückers restaurant. The MeineCardPlus we 've received with our booking was also very helpfull: we 've visited a number of places in the neighbourhood and the card saved us a lot of entry fees. All highly recommended!

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The staff are super NOT nice, the hotel was supposed to be a 4 star hotel but the condition of the toilet in the conference area is really terrible. I attached the pictures and the breakfast is so monotonous I'm never going there again! I am really disappointed

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Great location and very nice room (superior double room). Beautiful surroundings, friendly staff, clean. Breakfast could be improved. Coffee especially, it was below average. Good value for money, would stay again (but would not have breakfast here).

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My favourite in Bad Arolsen, big room, reach breakfast, very nice wellness area, is only missing air conditioning...

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