Whataburger - Reservar uma mesa

I placed an online order for curbside pickup through the app, and for the fourth time in a row, my order was incorrect. Three times, they forgot the second patty on my wife's double meat junior burger, and this time, I received the wrong drink. I called to address the issue, and they offered to fix it if I came back, but why would I drive back with gas prices at $3.00 just to rectify their error? They suggested that next time, I should go in and ask for the manager. This completely defeats the purpose of using an app for convenience. I really wish there was a way to report mistakes directly through the app.

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The service was excellent, but they were out of regular ketchup and a bit low on the barbecue sauce. I always order the honey BBQ chicken strip sandwich on Texas toast, but compared to other Whataburgers, there was barely any barbecue sauce on it.

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The portion sizes at this restaurant are significantly larger and of better quality compared to the nearby Dairy Queen. I would rate the customer service 4 out of 5, the quality of the food 5 out of 5, and the selection 4 out of 5.

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The food is generally quite good, but the service can be inconsistent. While some days they are prompt with curbside pick-up, recently it has been taking longer than expected.

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Da best.

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