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"Slow is an understatement, service was less to be desired. No sense of urgency or organisation and it was in no way busy… Not attentive in the slightest and food was ok but nothing to shout about"
Telefone: +441933426300
Endereço: Unit R1 Boardwalk Rushden Lakes, East Northamptonshire, United Kingdom
Cidade: East Northamptonshire
Pratos: 30
Comodidades: 5
Categorias: 5
Avaliações: 660
I visited on my birthday 26th of June we were a late booking and when we arrived we were informed they were very short staffed with 2 new starters on and that service might not be up to standard. We told them not to worry we were in no hurry. There were to big parties of people inside and because of the building it echos a lot so I asked to sit outside where it was quieter. It was lovely to sit over looking the lake as the sun was setting. The lady who sat us took our drinks order and it was delivered in good time the server who bought our drinks then took our food order and that came out on good time too. I don’t feel there was any particular delay in any of the service. The only thing we d...
Would be a nice setting if you don’t sit on the terrace against the windows. My son thought a bird had sh on his head until we looked up and saw that it was one of the many, many big spiders. Mentioned it to the maitre D who was totally disinterested and ignored my comments. They can’t say that they don’t know that this is a problem, because the white plastic chairs are stained by spider sh . In relation to food, I chose Linguine Vongole based on the bill board outside the restaurant, it looked nothing like that photo and was greasy. The place was busy, maybe I just chose wrongly.
After a horrid experience at the Peterborough Wildwood a few months ago, I was out in Rushden Lakes last week and decided to try this one as had been given a voucher to try us again . WHAT A CONTRAST!!!. The food was really tasty, the service was good, drinks were a little bit delayed getting to us, but other than that, no issues. The staff were really pleasant and attentive. Overall, a really good experience. May even give the Peterborough branch another go at some point in the future.
Not a good experience at all. Ordered drinks and food, after 25 mins asked a staff member, the order was not in the system at all, the waitress came with wrong drinks after 10 mins and thrown them on the table. Is not an attitude someone would like at all. Understandable when is busy, but was not the case with 6 tables in.
