Zaxby's Chicken Fingers Buffalo Wings

I went inside to place my to go order. I waited and waited at the pickup counter as others were in and out. I finally asked the girl pulling the orders from the kitchen where my order was. She said she had called it already which I hadn't heard standing right there. She treated like I was trying to scam her. The older cashier who rang me up knew I was there all the time and told her I needed my order. I even gave her my receipt. Reluctantly, she asked the kitchen to remake my order. I asked to speak with the mgr and she said she was the mgr. I thought it might be thoughtful for them to stick in a couple extra chicken fingers for my 20 plus minute wait and she replied no!!!! I can't do that....

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I am a manager of a restaurant and can tell you that whoever the manager of this place is, is a sorry excuse of a person. We ordered a 10 pc traditional wing (which is very obviously on the menu) and they offered to make it a meal with fries and a drink, we agreed and received a 5 pc wing with fries and bread and when I spoke with the manager he just kept repeating "we don 't have a 10 piece on our menu "how you promote someone to manage that doesn 't know their own menu is beyond me. I 'm a huge fan of Zaxby 's but I won 't be coming to the Lakeland location again knowing this is the leadership it 's under.

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the five chicken finger meal. I wanted to get my cherry coke and it tasted awful. they like to refill it with cherry coke from behind theke. I called to get my meal and after picking up and going to find a clean table, I noticed there was no knife. had to go back to the counter to get a knife. returned to my place and began to eat and chicken fingers were soggy and pommes were not cooked all the way through. I'm in the mud basket and I left. I won't try. four strikes are too much.

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Family pack. 20 chicken fingers, with fries. Side of fried pickles and side of cheddar balls. Feed my family of 5 adults for $41 awesome food good value. Definitely would eat at Zaxby's when we return to florida

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eating was fresh and hot. the staff was polite and efficient. the worst part when zaxbys is how they bag her. they will do their best to put everything in a bag, even if it is up down and spilled in the bag

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