Dunkin' - Reservar uma mesa

I never like to make bad surveys but this is getting out of hand. the customer service there is so poorly. they dont even like speaking to u or acknowledging u when u come in. only the one new guy with the nice curly hair) i dont know if its cause im black and 90% of the staff there is also and it shames me to say it but we feel like we have to treat our ppl with less manners and the non colored ppl with manners bc of race. well i come there every day going on 2 years and order the SAME exact thing but my order has been not worth the time and trouble. and i wish i had time to go to another dunkin just bc of it but its in my route to my job. i dont normally complain but the last few times ive...

• Útil
• Não útil
• Responder

I have given this location for over a year my business. the personal was great, the customer service was fantastic. before two weeks, everyone I knew was gone, all new faces, a little disappointed, but that's business. throughout the year I gave this dd my business, I was always satisfied with the service, never had, again an article. because the staff changed, I had to go back three times! very frustrating. time for a change.

• Útil
• Não útil
• Responder

They need to close this location hire new the kids here only care about talking about their night and weekend drama The girls are all rude if they don't know you. you have to wait almost 15-20min for your food while they talk. It's fast food how hard can that be and hire customer service friendly staff. I just stated working in the area. and everyday even with 2 customers it is still slow and full of drama behind the counter.

• Útil
• Não útil
• Responder

2 stars because its conveniently near work. The purpose of this review is to express my feeling towards overworked employees. The kind guy that was in today was all by himself with a line of people waiting to order and pick up their online orders. He was kind and efficient at his job and deserves a raise big time if he's going to be the only one that comes to work the morning shift at a busy coffee store.

• Útil
• Não útil
• Responder

the employees are nice and the mobile orders are in the regular on time what is great. lately, however, they can not keep the rush hour between 7:30-8. they need more help waiting time can be long as 15 min or more.

• Útil
• Não útil
• Responder