Kilwins St. Charles

Nice business, beautifully presented, GREAT ice cream. All your young people working there are great nice. However, Lexi must pay attention to the customers who are right in front of their waiting to help instead of going to their employee who actually tries to do their job. On the late Saturday afternoon, my husband and I had to get their attention and ask to be waited while they were standing right over the counter of her, then after she finally got my cone, she immediately passed to ring it, completely ignore my husband until he said something. Maybe it was just a bad day, and we got the brunch at the end, but she wasn't friendly. Ice was still fabulous.

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I’m giving this place a terrible review because, while we were at the nearby store, we were informed that we could get a sample of ice cream before making a purchase. However, when I asked for a sample, the staff said no. They continued to text as if I wasn’t standing there with my children. We were polite and respectful, but they behaved unprofessionally. I refuse to support this establishment in the future.

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The 40-minute drive was absolutely worth it! We came here to celebrate my daughter's 12th birthday. I called ahead and spoke with the owner, who was incredibly kind and had balloons ready for us when we arrived. My daughter loved her ice treat, and the owner even added a few extras because he wanted to make sure we had a great experience. Thank you so much for making her day truly special!

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I had a delightful experience in the charming seating area, savoring a scoop of lemon sorbet on a warm day—it was exactly what I needed! The prices are a bit on the higher side, typical for a tourist destination like Old St. Charles. The staff was exceptionally friendly and even helped me choose the perfect piece of turtle fudge to take home! Reserve uma mesa agora

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After visiting Michigan and stopping by the headquarters, I became obsessed with this ice cream shop. I was excited to find out that we have one in the St. Louis area. It's still one of my favorite ice cream places! I just wish there was another location closer to Downtown or Midtown, since St. Charles is a bit far from my house.

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The atmosphere was fantastic, and the ice cream was delicious! I would rate the taste at 8.9/10 and the texture at 9.2/10, with a price rating of 8/10. Overall, it was a wonderful experience. I highly recommend trying the Cookies N Cream flavor! (Just to note, the ratings are made up.)

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love kilwins. they have the best ice. better than baskin robin’s dairy queen and mcdonald together. they have the best tasting in the world. I recommend getting a drink from here.

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We enjoy visiting Kilwin's during Halloween and Christmas! It has become a cherished part of our holiday festivities! The staff is always friendly! Reserve uma mesa agora

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Tasty! 2 people could share a scoop as they are large and expensive! Staff is very friendly!

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Tasty ice creams, very clean friendly staff. Has place to sit and parking.

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