"Wow Jordannnnnn, you have done so well with your customer service. I will definitely be coming back!"
Telefone: (+44)2085224445,(+44)2030317573
Endereço: Westfield, Stratford City, E20 1ES, Newham, United Kingdom
Reserva, Agendamento
Cidade: Newham
Pratos: 5
Categorias: 5
Avaliações: 6184
Ordered 2x1 cocktail. We waited ages to be served despite staff members being available and another good 15 mins (maybe more) for them to be ready. We then asked the bar tenders (white guy, black guy and girl with long curly hair) where our drinks where and the girl rudely and with an attitude “THOSE ARE YOUR DRINKS” pointing at some drinks that were in front of another customer. Twice we asked “THESE?” as they did not look like the pic and again with an attitude she said “YES THOSE”. The 3 of them saw us taking the drinks, we went to our table and after a little while we hear the black guy and the curly hair girls SHOUTING at us from the counter “HEEEEELLLO. HEEEYY HELLLLOOO”. We looked aro...
We chose this restaurant for our family Christmas celebration. The food was delicious, but what really stood out was the exceptional service. Every member of the staff was friendly and worked tirelessly. Despite some guests being patronizing and rude, the staff remained professional and composed. When I asked our waiter how they handled such behavior, he simply replied, "We're used to it." It's unfortunate that during the holiday season, when most are celebrating, some are not as kind. The team at Las Iguanas not only strives to make people happy, but they also do not let negativity affect their cheerful demeanor. Thank you to the Las Iguanas team - Merry Christmas!