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"Although I am not usually a fan of ice cream, I must say that the pistachio, Eton mess, blue banana, and vanilla ice creams that my family and I had at the quay side today were absolutely delicious! I highly recommend this place."
Telefone: +441492592448,+441492592770
Endereço: United Kingdom, LL32 8DE, Conwy
Cidade: Conwy
Pratos: 21
Comodidades: 5
Categorias: 5
Avaliações: 1187
After reading the reviews, we were excited to visit this restaurant but were ultimately let down by the customer service. My daughter ordered the smarties waffles, which looked amazing upon arrival, but the fresh cream was sour. We informed our server, who offered to replace the cream with an extra scoop of ice cream, which we declined as it would not have been eaten. However, the server did not take the waffle back to remove the cream or offer a replacement. We had to request a take-away box in order to remove as much cream as possible ourselves. While we understand that cream can go bad, the lack of effort to make it right was disappointing and reflected poor service.
I recently visited the ice cream parlor in Conwy and had a mixed experience. The staff were quite friendly, which was a definite plus. However, I was disappointed by the pistachio ice cream. While the ice cream appeared green, it had no nuts and tasted artificial, which was quite disappointing. Overall, due to the friendly staff but unsatisfactory pistachio ice cream, I would rate my experience with a 2-star review.
I discovered this restaurant while searching for lunch options. While the lunch choices were simple, the highlight was the ice cream selection. We were impressed by the unique flavors offered, such as Mississippi Mud Pie and Cherry and Armagnac. All of the flavors were delicious, with Cherry and Armagnac becoming my husband's favorite. If you are a connoisseur of ice cream, make sure to visit this place!
We tried the new kiosk at Colwyn Bay/Rhos opened by Parisellas. Staff did try hard and were friendly. Ice cream was nice but compared to Looking Glass at Llandudno it didn’t compare with quality and price. We had hot food for lunch too, the burgers were awful, cheap quality and the chips were poor. Fish finger sandwich was just ok. Very disappointed.
