Pizza Express (mosman Park)

I’m very displeased with the service provided, or lack there of, by staff members at Pizza Express Mosman Park. At 10.37pm on the 12th of October I placed an order at the store and received an order number and online confirmation of my online purchase. After waiting more than hour without receiving my food I called the store up. Upon calling the store I was spoken to by a very impatient and impolite man who blamed me for not receiving my food. I informed that the money had been taken from my account but no food had been delivered. To this he responded that there was nothing he could do and that I should have used Uber Eats. Following this he hung up on me and refused to pick up phone calls....

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I had the displeasure of ordering through Uber eats and being delivered the worst pizza I have ever encountered. Ordered 2 large pizzas and garlic bread. One of the pizzas wasn’t sent with the order (thankfully), the one that did come was a portifino, not a large size and with gluten free base which wasn’t asked for. I love local pizza joints and Chelsea and Broadway are always good and reliable, however they were closed so I tried this place. Never ever again!

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What ever you do don't get them to deliver, they take forever and then got the order wrong and refused to fix it or refund the order, I can not believe that the can get away with this. I put in a complaint but they did not care. Very poor effort.

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Just rang to order a pizza. Said they have no mushrooms can I choose another one .... They are literally 50 meters away from an Iga that is open.. Not good enough .

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listen better to what people say and admit when they are wrong.

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