Chick-fil-a West Hills

I ordered a treat through the app and had it brought to me via curbside pick up. The young lady who brought my order, Katie, was amazing. She was kind, cheerful, and appeared to truly enjoy serving me. She looked me directly in the eyes while talking to me and her eyes brought warmth to me as she made me feel as though my order was the most important one of her day. Her sweet disposition and compassionate smile has made my day. Please express my gratitude to her for being a light to me and those of us who were blessed to have interacted with her today. Katie truly made a difference in my world today. Keep up the great work and thank you again.

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I picked up dinner here for my 12 children. I had to talk to a manager because they said legally they can't sell me that much chicken. I had to go through the drive-through twice once I had to wear a fake mustache and speak with a Spanish accent but accidentally got the same lady to take my order. She was very nice. Both to me and to Jorge, a recently immigrated citizen trying to feed his six kids. Didn't get enough barbecue sauce.

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Came here yesterday for dinner with my family. The employees were so nice and helpful to us! One overheard as he walked by that we needed more napkins. We didn’t ask him for them, we were going to get them ourselves. He heard and said I’ll get them for you! He got them to us quickly and of course when we thanked him said “my pleasure”. Service was great all around.

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Another great Chick-Fil-A store ran like a military battalion. The drive thru is clearly the money making life blood of the business as cars weave through those covered lanes like a snake in heat. Come here for the buttery fried chicken sandwich with pickles and waffle fries. Service here makes eating at McDonalds like going to a prison.

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It's chic fil a, which is usually a very good experience. This one does have some issues with food temps and quality sometimes. I will be taking some of my business elsewhere and go here less as there are better quality chicken sandwhiches now.

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